brusheswithlove.eu Online Shop Terms and Conditions

1. The owner of the online shop is BWL Ilona Dzierzęcka.
2. Company data:
BWL Ilona Dzierzęcka, ul. Esperanto 14 m. 21, 01-049 Warszawa, NIP 556 191 21 78
3. Bank account number:
61 1140 2004 0000 3502 7841 5792
4. The online shop is open 7 days a week, 24 hours a day.

Placing and execution of orders

1. To place an order, the Buyer is required to provide contact details (valid e-mail address, address for delivery, phone number).
2. By placing an order at the shop, the Buyer agrees to the terms and conditions contained in these regulations.
3. All priced quoted on the brusheswithlove.eu website are gross prices (they include VAT). Binding on the parties to the transaction is the price appearing next to the product at the time of placing the order by the Customer.
4. We issue an invoice for each purchased good. The invoice will be issued without the recipient’s signature. In accordance with the Regulation of the Minister of Finance of 27 April 2004, the invoice does not have to contain the signature of the recipient.
5. The order will be executed only if the item is available in the Shop. In case of unavailability of the item due to e.g. inventory mistake, the Customer is informed about the status of the order and may decide about its further execution (change or cancellation of the order).
6. According to Article 10 of the Act of 2 March 2000 on the protection of consumer rights, the Buyer has the right to return the purchased product within 14 days from the date of purchase, provided that the product is unused. In such case we reimburse the amount equal to the price of the ordered item, including shipping costs.
7. The purchase will be refunded within 7 days from the date of receiving the item in an unused and undamaged form. The Shop does not accept returns by means of cash on delivery shipments and does not reimburse the costs of return shipments.

Payments

1. If no payment is recorded on the Seller’s banking account by the end of the second business day following placing the order by the Buyer or the Buyer fails to collect the order in person within this period, the order is canceled and the reserved item is returned to the store.
2. The following forms of payment are available:
a) bank transfer – after confirming the availability of the ordered item by the Seller and registering payment on the account, purchased items are packed and shipped to the address indicated by the Customer in the order.
b) cash – personal collection of goods.
3. Order confirmation with an order number is sent to Customer’s e-mail. The Order Number is required to be given as a bank transfer description.
4. We do not send ordered items with cash on delivery.

Shipping

1. The following shipping methods are available:

Shipping method                       Shipping cost
Shipping within Poland courier DPD    16,00zł / 4 EUR         
Shipping inside the European Union    38,00zł / 10 EUR          
Shipping outside the European Union   Individual pricing         

2. Shipping occurs after order confirmation is sent and payment is registered on the account.
3. Shipping is carried out no later than by the end of the next business day after registering payment on the account.
4. For shipping outside of European Union, the shipping cost is subject to individual valuation and may differ from the one shown in the table.

Final provisions

1. All personal data obtained in the course of the shop’s operation are confidential. According to the Data Protection Act of 29 August 1997, no data shall be disclosed in any case and in any form to any third party. According to this law, Customers have the right to review their personal data, correct it or request discontinuation of its processing.
2. In matters not regulated by these Regulations, the provisions of the Civil Code will apply.